A technical failure disrupted check-in and boarding procedures at Incheon International Airporton Oct. 30, causing long queues at departure counters. #Reading
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A technical failure disrupted check-in and boarding procedures at Incheon International Airporton Oct. 30, causing long queues at departure counters.
According to Incheon International Airport Corporation, which manages the airport, the problem began at around 4:30 a.m. and affected networks connecting airlines' ticketing systems, Seoul Economic Daily reported.
Eight airlines operating at Terminal 1 and five at Terminal 2 experienced repeated communication outages, Korea Herald reported.
The disruption left passengers unable to complete departure procedures, leading to congestion and lengthy queues at check-in counters.
The airport operator suspects the outage was caused by instability in ARINC, a U.S.-based global airline communications network used by the affected carriers.
Incheon International Airport said it would develop countermeasures after conducting a detailed assessment of the incident.
Incheon ranked Asia's second best airport after Singapore Changi in the 2026 Skytrax World Airport Awards. It handled 38.39 million international passengers in the first half of this year, a 6.3% increase from the same period last year.
Incheon saw the strongest growth among the top 10 international airports in terms of scheduled seat capacity in October, according to British aviation firm OAG.
October and November are typically peak tourism months in South Korea, as tourists flock to see the country's autumn foliage.
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